I'm writing this from the training computer at my new job at Sutter in the IT department. Kinda funny, Sutter Health doesn't refer to us as Sutter Health IT, because then our acronym would be SHIT. I started my job on Wednesday, and so far I think I am really going to like it here. Has the same vibe I got at Earthlink, the sense of closeness between coworkers, not the detached feeling I sort of got at HP.
Anywho, outsourcing. Went off on it in my last blog update, going to vent some more in light of this news post, courtesy of the Indian Times. It seems that as many as 12 call center employees of MsourcE, and outsource call center located in India, (who, coincidentally, is the same company Earthlink uses to outsource) stole approximately $350,000 USD from customers of one of the the companies that they are outsourcing for. Now, to put things in perspective, call centers reps in India make about $20,000 a year, give or take. This is quite a bit of money, as the cost of living in India is pretty low.
http://xe.com/ucc
350,000.00 USD (United States Dollars) = 15,281,000.00 INR (India Rupees)
15 million India Rupees. Not sure how much a rupee gets you in India, but 15 million of them sounds like an awful lot.
Friday, April 08, 2005
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